the home has drapes. and also blinds. Many people do not like drapes as that makes the home dark - I have received many reviews saying home is too dark. Seems I cannot satisfy everyone. In Florida 72 degrees is cold- now if you go below that you are going to freeze the AC system and lines and will have no AC at all. So we have seen over many years 72 is the lowest usually 75 is best.
Regarding check out we ask to strip the linens so we ave on energy and water as well as soap - earth's resources so we do not waste cleaning every thing in the home every two days. Only clean things that have been used or touched. Anyway everything is cleaned every week or so.
I am sorry for the hassles you felt you had.