Hello, my name is Crissa. I am half french, half spanish and was born in Paris.
I speak french, spanish, english and italian and it will be a pleasure to receive you.
I will give you good advices to spend the best time in Paris.
Peter, indeed, I exceptionnaly couldn't be there for the check-in because I was out of the city for work. So I try to organise as best as possible to make it easy for you and as far as I know everything has been going ok.
The blue book with all the instructions is normally on the desk but as I was not there I couldn't check and maybe the cleaning lady moved it to the shelf..
Concerning bath towels, there is always big ones (one by personn) and small ones, and concerning the smell, I emphasis on cleanliness and we always use conditioner so maybe there were a problem at the drying but there is no reason that they had a bad smell. I will ask and tell the cleaning-lady.
Concerning the neighbors, I really have a problem with one neighboor who has a problem with tourist'renting. Lots of parisians don't like airbnb rentings so now in Paris it's becoming a real problem in the buildings because they drag their feets with all the visitors and make their possible to dissuade people from renting on airbnb. But with other neighbors who also rent, we take charge of it and we ensure that remaks toward guests stop.
I' m surprised by this review.
It's not unusual that I often ask my guests if everything is ok. I use to do it in order to be sure that everything is ok and if my guests are having a good time or don't need something !
But in this case, I have to remind you Ekaterina that the day you arrived, I had the kindness to give you the key 4 hours before the check-in in order to arrange you and I gave you an apointment for the check in at 2PM and you didn't come and I didn't know anything from you before the day after ! So I had good reasons to be worried and send you messages to know if everything was ok.
Concerning the neighbors, they complain telling me that you made noise during one afternoon.
So I don't know what happen. When you left, we found ten of empty bottles of alcohol, so I don't know if this bottles explain a party or the noise but indeed, the neighboors was not happy.
I'm surprised by this review. I would have prefered that you told me directy when I emailed you during your stay ,instead of saying that everything was ok...
Indeed, you told me about the wifi, and I told you to reboot it. I thougt that this handling would have set it again. As you didn't tell me nothing after that, I really thought the problem was resolved. If you had told me, I would have come without any problem. The wifi always works well and the output is very good.
And concerning, the diswasher, yes, It's out of order but that's why in the description of the property I don't show or propose a diswasher.
The dinning chairs are the ones you see in the picture and there are not for balcony as you say. You can indeed find two balcony chairs but in supplement, for when the guests are more than 2 personns.
And concerning the glasses and the cutlery, you have matching glasses but when glasses have been broken there have been replaced step by step by new ones (and maybe differents from the first set.
I'm sorry that you have not been satisfied but I would have prefered you to tell me instead of saying that everything was OK.