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Ray came in for SXSW and seemed like he was having great time here with his girlfriend for the first night. The next day he seemed pretty hung over and showed up to move to the big room an hour early. Sorry we have to clean rooms there's no getting around that. He moved to the bigger room and I did accidentally disturb him napping because I thought he was out. The room was spotless and I made sure to provide closet space. There are blinds on most of the windows and I will get blinds for the two that don't .
The 15 or so other people I hosted for SXSW all seemed to have a good time, sorry Ray.
I have refunded you for one night. Next time you probably want to get a 5 star hotel I think you will be happier.