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Beware!!! Mandy showed up in the middle of the night 12 hours before check in time on the night that she didn't pay for. Her knocking on the door at 4 a.m. made the dog barked until it woke up the caretaker. ABB calendar and paperwork has evidence of her reservation was exactly according to her payment. We accommodated and allowed her inside thinking that it was perhaps an honest mistake on her part that could be clear later in the day. It got much worse. The next day, I tried to reach her by email and phone and received no response. When she finally called me said that has lost my apartment key and wanted another copy. When I tried to discuss payment for the key copy and for her arrival night, she was unreasonable, refused to take responsibility, blamed others, demanded an apology, and didn't want to accept the facts of her mistakes. It became a very unpleasant situation to say the least. Finally, her more reasonable boyfriend listened/understood the facts, and paid cash the owed amount.