I am from Perth. I will be coming to perth for work. I am an optical frames agent.
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I've never wanted a guest to leave before.
Elyse arrived tired and expected "secure" on-site parking - the listing does not state "secure" because I do not offer it with this apartment. She continued to argue to the contrary.
I offered her my personal garage as I was not using it at the time, at no additional charge.
She called me back saying this was still not good enough and complained that the apartment was "grubby". I told her the apartment had just been professionally cleaned and asked what specifically was "grubby"?, she stalled, then said there were streak marks on the fridge. I apologised.
I then arranged for another person to let her use their own secure park, free, and still she lied in her review -- there are numerous free on-site parks that do not require a permit, I can send photos or video to prove it.
I offer "flexible" check-in/out by prior arrangement, which is stated in the listing and also in the booking confirmation that Airbnb provides.
Elyse messaged me 30 minutes before the normal 11am check-out to say that she would be leaving at 12:30. I replied that no prior request had been made for a later check-out and that the cleaner was arriving at 11am to prepare the apartment for the next guest. She didn't leave until 11:30 thereby delaying the cleaner and also the next guess.
I don't know if Elyse is arrogant or ignorant, either way she is not welcome at any of my apartments and I warn any other Host to avoid her also.
There are so many wonderful Airbnb people, don't let Elyse sour your experience.
I take pride in providing guests with a clean, quality apartment in an exceptional location exactly as described in the listing, for under $100 a night.
Every other one of my reviews verifies that I provide exactly that.
Good riddance Elyse.