Quite frankly, I don´t even know where to begin, Alejandro. I was going to simply let your abuse of our house, our furnishings, the several broken wine glasses, stains, etc. and above all your and your wife´s abuse of our maid slide and not to leave a review of you as a guest. But, as you´ve chosen to give me a poor review, here goes....
This family of 9 stained the newly finished wooden floors with red wine, ironed on top of an 80 year old antique desk worth over USD 5000 causing at least a USD 800 repair, and had the maid working until midnight every day, and then refused to pay her the previously agreed daily rate of USD 68 and also took a day off of the rate - far less than even 1/2 of what had been agreed upon.
Alejandro - do you not understand that we´d want to speak with you before you left do to the fact our maid called and told us you were not going to pay her???
Quite frankly, Alejandro, now that you have also left this review about me, and after the way your wife treated our maid, you are clearly not a nice person. As I said to you over the phone directly after you tried to pay our maid less than 1/2 the agreed upon rate, shame on you.
How dare you abuse someone who is poor, has less education, and no negotiating power as her normal employer had alread left. Shame on you and shame on your wife.
We pay Isabel her normal monthly wages plus 100% of what we charge guests so she can pay for her husband´s medical treatments. So, you earn likely upwards of 200 or 300K per year, and you wanted to negotiate with a maid who earns 6 or 7K? Make you feel satisified?
In Chile, maids work under agreed upon hours and agreed upon rates. You don´t get to simply, "make up a rate" in accordance to your desire to pay, particularly after we had all discussed this via emails and in person in the hall in front of all parties involved.
I´ve read the reviews from other hosts about you and your wife, and they appear to be positive, but when you occupy an AIRBNB dwelling, you often are occupying someone´s house. By your treatment of our maid, and now by your treatment of me in your incredibly one sided review above, you really should probably not be using these kind of services.
As I said over the phone regarding the maid, shame on you. And now, shame on you for your treatment of me. You called me at 6:00 AM on a Monday - yes, sorry, and no, I did not want to take your call after all had happened, I wanted to forget about it, and your little "review" above just makes me think about how you WOKE up my sleeping 6 month old baby boy and my wife and me. I also get to look at my floor, and my grandfather´s desk every day to be reminded of your abuse of our trust and the community of AIRBNB trust. Without trust, the service does not work for anyone.
Be very careful renting to Alejandro, particularly if there are 9 in the group. They won´t respect agreements, they don´t respect people who have less than them, and won´t respect your house or your furnishings. If you chose to just keep quite about it, and not air disagreements, no matter, they will still look for a way to get back at you for simply trying to keep agreements.
On communication - very simple. Respect agreements and you won´t have anyone trying to track you down.
La casa de Adriana es encantadora y con una ubicación y vista incomparable. La casa tiene todo lo necesario para cocinar, hacer un asado, una piscina rica con vista al mar, cuidadores quienes están disponibles para asistir con preguntas acerca de la casa, y a un precio muy justo por el entorno en que se encuentra - la vamos a arrendar de nuevo en un futuro cercano - muchas gracias!