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We are from Phoenix, AZ and we are taking my husband's mother to Rome and on a cruise.
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I'm very sorry for the bad review. You have put to sleep in the smaller bed your mother-in-law (a little oversize...) and the mattress was damaged. We have already changed it. I've already said to you that the apartment is not enough for 4 adults. Also we are very sorry for the bite by mosquitos. We haven't already put screen on the windows because we thinked (erroneously) that was early for the mosquitos. Now every windows have the screen.
If you call me I can put the screen and check the mattress in 5 minutes.. why do you don't call me?
I hope this little problem have no make in you bad memory of your vacation in Venice.
Non ho incontrato Stephen di persona, ma lui ed i suoi parenti sono stati molto rispettosi e educati, hanno lasciato l'appartamento pulito e in ordine. Ospiti Super consigliati.