I am working in tourism branch for the last 12 years. Besides our apartments and dorms, i am also owner of an travel agency (incoming tours) and licensed tour guide for Sarajevo region. During the spring 2014. we will open an exchange office and that fact will allow our guests to exchange their money in a safe way.
Besides that, i have a bachelor degree in tourism and history, which makes it perfect for a city as Sarajevo. This city is full of history, both good and bad times - but Sarajevo rises from the ashes every single time. We are offering organized city tours for our guests (historic tours, nightlife tours, hiking and skiing tours, etc) and even excursions to the Sarajevo's countryside (Olympic mountains, Skakavac waterfall, etc) and to the rest of Bosnia.
Since i started ranting our apartments in 2009 we had hundreds of satisfied guests and are honored with TripAdvisor's recommendations.
Make sure to give us the honor to host you during your stay in Sarajevo :)