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An exceptionally kind and respectful guest. At first I was a little nervous since we usually have young students and backpackers... and our more "adult" guests tend to be pickier, and harder to please, but William was so accepting of the difficult situation we found ourselves in. Really a great and thoughtful guest, with the soul of a young backpacker... but the respect, understanding and maturity of an older guest. Would recommend him a 100 times over.