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We arrived to the apartment and we were welcomed by the service lady. Jose and his family left us a welcome letter with their contact information as well as a fridge full of drinks (for a small fee). The apartment is very clean and the service lady was very helpful. It was better than staying at a hotel because she took such great care of us. She cooked, went food shopping, cleaned and washed clothes for us. The building is gorgeous and in the perfect location for the historic center. It is well kept and safe with porters 24 hours a day. We had the best view for New Year's Eve at the rooftop pool area where we saw fireworks all across the city. The rooftop pool area has a beautiful view of the entire city as well as the gorgeous Cartagena sunset. It was truly a memorable experience.
Although the listing stated it did not have hot water (we were worried) the lukewarm water was perfect to help beat the Cartagena heat.
Also, we are very thankful of their hospitality when my husband accidentally broke a home decoration and they were very understanding of this type of accident.
The only little hiccup is that Wifi in the building is weak but we use this time to disconnect and truly enjoy our family vacation. The wifi is the only reason the listing does not get five stars.
Jose and his friend were good guests - clean, quiet, respecting home rules, just very polite. If they decide to visit Prague again, I hope to have chance to host them again. Many thanks, recommended!