I read Anna's House Rules and there were nothing in the rules about the check in/ check out time. I had no issues with her house rules, to say that I did not read them is a incorrect. I also read AirBnB policies and spent over an hour speaking with employees at AirBnB trying to resolve the situation. The statement that I did not read the polies is incorrect. I was disappointed that Anna was not concerned about my safety and was more concerned that she received payment for the reservation. I would have cancelled if she had replied about the check in / check out time details within her time frame of cancellation.