We are Kiwis who have recently returned home from living and working in the UK for 5 years. We love our environment and are delighted to be able to share it with family, friends and visitors to Auckland.
Our guests are very important to us and on arrival we always stress that if there is anyway we can do to make your stay with us better we will do so. This is also outlined in the information pack in the flat.
Staying in airbnb accommodation is a unique experience. It is vastly different from staying in a hotel, motel or even a b&b. You are sharing a home and while our accommodation offers privacy and seclusion, it is obviously our home and so there is a degree of ambient “living” noise. It is not excessive and we try to keep this minimal. We can only assume that the sound you attributed to “the spa” which is located some 4/5 metres from the house is from the dish washer. We will try to use this when our guests are out in future.
We always do a thorough top to toe clean of the accommodation before and after guests stay. However it is to be noted that the environment is not brand new but is warm, dry and clean.
The flat has reasonably new (12mths old) cream carpet which we often have to clean when a guest leaves. We do have organic rattan mats under the table and in the bathroom and a gorgeous Turkish rug we brought home with us from our travels through Turkey, which is there to protect the carpet. The fridge has been replaced and the bathroom is due be painted within the next few weeks. We always look to ways to improve and upgrade the space.......however, having travelled extensively throughout the UK and Europe we know that what we offer is very good value and we are happy to share our home and environment with fellow travellers.
Thank-you for your comments. We wish you well and a safe journey to your home.