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Originally, we are from Sweden but have lived in USA for appr. 40 years. We are in good shape, like to walk, play golf. We live in the country outside Sacramento, CA, which is the capital of California. We belong to a Swedish lodge and golfclubs.
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I am very surprised at this response. The guests were here for 3 days and they did not mention a word about any queries. My aim is always to make my guests feel comfortable during their stay. In Austria we begin counting floors with the bottom one being the ground floor and then move up, the first being after the first stair case, the second another floor up and so on. Apparently this is different in Australia. We placed a radiator in the room, which we never need to do at this time of year, but since it was colder than usual we did. We also put a warm feather blanket on the bed. My family and I slept with no heat in our rooms and we felt fine. As far as breakfast is concerned, we have a new coffee machine in the room, a variety of teas and we provide toast, honey, jam butter and some fruits, of which some was left over. Cheese and meatpaste were a plus not mentioned even in the listing! Non the less, our guests were not happy and I am sorry about that. I would appreciate it, if all guests would talk to me, if something is not to their liking so I can remedy this quickly. I am especially surprised at this lack of openness, since I had lent the woman of california a pair of my shoes, since she was only equiped with sandals for the rain.
Great guests!everything was perfect very neat and clean. Highly reccomended!