I sent Jack a total of 8 messages. Two were to report that traffic was at a standstill on the Pennsylvania Turnpike and that my arrival might be delayed.(That must be the "traffic to my property" he refers to. It was a piece of information, not a complaint.) One was to report that I had arrived in time for the building manager to let me in and provide the key card that Jack was unaware I would actually need. One was to inquire about how to change the channel on the TV -- it requires two remote control devices, one of which was hidden in a drawer. Two were to report that I did find the second remote, and to say that the picture on the TV was really nice. One was to report that I was unhappy with the delay in my departure, since I had to wait two hours for the building manager to arrive so I could get back the deposit I had to put for the key card. Any information I provided about the traffic or the purpose of my visit was as a chatty aside (I am accustomed to AirBnB owners being more personable than ordinary hotel employees), and were not requests for help.
The Keurig was broken. Jack was rude and insulting when I reported that. My coffee is indeed worth $50 a day to me, although I did not expect Jack to take that seriously -- in making the remark I was trying to lighten the conversation. I am further insulted that he suggests I "look for ways to get money back after renting." A working coffeemaker was a point of the contract, and it was not provided. He threatened to charge me a $95 security fee because he said I broke the Keurig. AirBnB has been quite responsive in resolving this matter.
I am an experienced traveler, spending six to eight weeks a year on the road. This is the first time I used an AirBnB place where the owner was not present, although it is not the first no-owner-there place I have ever used. I rent an apartment for two weeks every year from people who are not there -- they provide written instructions for the appliances and the phone number of their cleaning and maintenance crews. I suggest Jack do the same.