We appreciate your feedback. There was unfortunately a miscommunication with the cleaner, and this is why it had not been cleaned prior to your arrival. The cleaner came out asap to clean. We refunded the cleaning fee and your first 2 nights accommodation as compensation, and also offered to pay for you to relocate elsewhere. Because of your comment about the furniture - we have taken it off the market to refurbish the apartment. We try and keep all our apartments to an excellent standard so when we hear guests are unhappy we are very surprised. It should be back up in the next few months with a new look! We're sorry again you were so disappointed.