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Hi, my name is Jack. I have been renting condos in Cancun for over 14 years.
Hola mi nombre es Jack y tengo ya mas de 14 años rentando departamentos en Cancun.
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Jack and airbnb were both very good at notifying us of information and reminders for our reservation prior to our arrival. The maid, Emma, arrived shortly after we did- to get our grocery list and bring us groceries the next morning - she is also a good cook! The location of this condo is fantastic - right on the beach.
The maintenance and cleanliness could be improved. There was mold around a few of the sinks/faucets and soap scum on the shower doors. The kitchen sink water leaked onto the floor. The kitchen drainboard was dirty, there was no hot water for the first 2 days. Internet password info was incorrect - so no connections for the first night. Wall tiles were cracked and we put a bedside table together after the drawer fell apart. Patio loungers were ripped and covered with old cushions. Electrical wires were hanging out of the patio light boxes.
For this amount of money, we expected a place that was well maintained - the pictures on this web site look much better than the actual reality.
The size of the rooms and layout is very nice - 4 self contained suites - very private and quiet. Nice clean firm beds.
Thank you for your comments, I will have the manintenance staff look at these issues.
The stay was more then comfortable, the flat is clean and well equipped, there is everything you need for a nice stay (and even more!). Jack replied extremely fast and answered our questions immediately plus organised all the transport at a very reasonable price . As a group of four we had enough room to sleep, cook and eat.
I highly recommend to stay in this lovely place when you plan a trip to Cancun.
Thank you Igor. Glad you had a good time and enjoyed the condo !!
the condo is as advertised and check in was very easy and friendly. I showed up several hours early but as the condo was empty they let me check in and take the condo early. the condo is very clean and has all the basics in place. I would describe the condo as "rustic" in that the condo and the building itself is quite dated. However, the condo was very clean and well cared for. it is on the major bus route and there are buses pretty much continually so getting around is not a problem.
the view from the condo is fantastic, just as shown in the photo. I would stay here again but for someone looking for a newer or fresher look another selection may be better.
We had a lovely time staying at Jack's condo! It is at the end of the hotel strip - so far enough away from clubs to be very relaxing, but as the bus comes past every 5 minutes it's no problem to travel to/from. The beach out the front is beautiful and the room is exactly as photographed! Jack was great to deal with and went above and beyond to help us out!! We'll definitely be back :)
Glad you enjoyed your stay !!. See you in a couple weeks, have fun in your "walkabout" !!!
The condo unit is was spacious, and Jack was kind enough to upgrade me to a larger suite due to availability issues. The room is aged, but had the basic necessities. I appreciated the kitchen, comfortable bed, and balcony. Most importantly, it has a million dollar view. I felt safe here. There was a nice mix of families, couples, friends from all over the world; not just from one demographic. Taking the bus is the way to go. I did not personally meet Jack, but he was very cordial, accommodating and answered all my questions promptly. The condo attendant Luis was helpful & friendly.
We didn't stay in this exact unit. We were traveling last minute and were assigned condo 1809 which fit our needs fine. Jack worked with me via text and email and left the keys in a lockbox for our late arrival. Jack made the whole trip seamless- we never physically met anyone and we very happy with our choice of accommodation. The view was amazing and the condo was very quiet. We felt safe and were able to cook and and go enjoy a variety of food without being locked into any all inclusive deal. We would stay again in a heartbeat. Thanks Jack!
Glad to know you enjoyed your stay !!!
The condo is exactly like the pictures modest but clean premise, good pool, nice service, this section of the beach is by far one of the nicer strips around the hotel zone for swimming - there is softer sand out there though
Jack is super helpful, he really is trying to make sure you enjoy your time in Cancun.
Keep in mind that this condo/hotel is not luxury but it's a nice place.
Location wise the south end of the hotel strip is not lively - ie only nearby restaurant (10min walk) but there is a bus stop right outside the condo which will take you all along the hotel zone up to el centro (old downtown Cancun). Main tourist zone for resto bars club (15-20min by bus) : old city Center (30-40min by bus) .... Bus is super easy US$1 straight line to any place you'd want.
All around if you just want to lay on beach during day and relax at night you can bet this value.
Отличное место для спокойного отдыха (были с двумя маленькими детьми), вдали от шума и дискотек. Удачное расположение (рядом автобусная остановка), в здании есть лифты, вид из окна соответствует описанию. Наши небольшие просьбы и пожелания были выполнены, очень приятно иметь дело с такими людьми! Уборка проводилась регулярно по расписанию, время можно согласовать. С удовольствием вернемся сюда ещё раз!
Excelente, exactamente como se muestra en fotos y descripción, todo muy limpio, muy especificas las instrucciones de Jack, excelente anfitrión, 100% recomendable. Estuvimos muy agusto.
Hola Karolina, me du gusto que les haya gustado el departamento y que se la hayan pasado bien. Esperamos nos visiten pronto nuevamente. Saludos.
This condo was amazing! We are so happy with our decision to stay here. We highly recommend it. The balcony was great and the beach was so beautiful! The bus system R1 or R2 is great and takes you anywhere for super cheap! Definitely book this one and enjoy! Wonderful customer service too :)
Voyageurs très sympathiques. Super contact!
Jack is a wonderful host that I recommend to all hosts Air bnb. With him, communication is easy and everything is wonderful.
Jack thank you for coming. See you soon, I hope.
Thank you Nathalie... I suppose you meant guest instead of host... : )...
I am host in Cancun though... and hope to maybe host you in the future....take care...
Jack and his wife were very nice guests. Social, easy to communicate with and they left our place in top condition; everything you want as a host.
Thank you Rene, hope to see you sometime in the future.
Jack es un profesional inmobiliario certifificado en en el área de Cancún, y desde hace varios años hemos trabajado con clientes y propiedades en renta y venta con mucho éxito y la seguridad de que es alguien que conoce del negocio y del mercado que maneja. Lo recomiendo tanto personal como profesionalmente, por su integridad y disposicion para el trabajo.