I think you are not being very objective about your comments. I did send you the links of the units I was offering you.
The condo you rented is a private condo, not a resold hotel room like you inaccurately declare. We have nothing to do with the hotel that operates with the condo complex.
You are the first guest that I have had over 3 years that has this type of complaint. It seems to me that you were a bit on a rush and did not take time to read what I sent you.
The unit you booked is about 915.00 Sqft of living space PLUS a private terrace that is 300.00 Sqft. Not two small separate hotel rooms.
I offered you 2 options to rent WITH LINKS and when asked which one you wanted you said one of the 2 and I did give you just that, so your assessment that you did not get what I offered you is totally inaccurate.
You never mentioned that you needed 2 kitchenettes. Otherwise I would have tried to offer you just that. Unless told otherwise I would have thought that one kitchenette (FOR ONLY 2 PEOPLE) would have been enough.
Besides, correct me if I wrong, but when you rent an apartment they normally have one kitchenette, not 2. I have rented many condos in my life and I always get ONE kitchen or kitchenette.
It seems to me that you should have rented 2 completely separate ocean studios with their own kitchenette and avoid all the hassle. (Which YES... is a bit more expensive that the unit you rented)
Regarding the distances, during our conversation I explained to you:
GOOD MORNING IHAR. THE CONDOS I AM OFFERING YOU ARE IN THE SAME COMPLEX AND YES, IT IS ABOUT 20 MINUTES ON THE BUS TO THE HEART OF THE HOTEL ZONE.
NOT SO MUCH FOR THE DISTANCE (IT IS ABOUT 6 MILES), BUT BECAUSE OF THE STOPS.
So again, your comment is not fair.
Obviously, objectivity is not an asset that you possess.