Response from Lin Lin:
We sincerely apologize you didn't have an ideal stay. Serge the cat has always been friendly to guests and likes to be social. We mentioned there was street cleaning the next day when you arrived, but it is always good to double check the parking signs. We do have wash clothes and extra towels, you just have to ask. In the future we will put the wash clothes out for guests. Wish there had been better communication so we could of accommodated your needs and made sure you had a great stay!