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Our taxman (we send someone to pick up him at he airport) helped him to find another accommodation, because unluckily I had a medical problem and I was in the hospital outside of the city and immediately after I recover I tried to contact him through mail and phone, trying to give him back the money with (website hidden) informing Airbnb. Then airbnb gave us another solution and we were happy to refound the money he supposed to spend. No answer by him but just a bad reviewing.