I had chosen to ignore the other bad reviews you had and give you the benefit of the doubt, but your as was misleading, you did not even live at the house, it was not in the cents, your tenants were visibly upset by you... are you seriously not reflecting on any of this? We ar absolutely not out to get refunds. We left early not expecting one. We just really didn't want to have our time in Madrid spoilt more by how sad and drab the situation was.
Sorry to say it, but you're forcing it by having left a comment like this.