Response from Arusiak:
I am sorry you had such a terrible experience. To be fair, the listing clearly describes the situation and that it is a ROOM. From our communications you mentioned that there will be only two of you, while there were three of you during your entire stay and I have to agree about the personal space, as we didn't expect you to bring two guests. However, I will try to change the listing to make it more clear that it is only a room. Thanks for your recommendation.
The balcony attracts a lot of pigeons, but the lady was here cleaning during your stay, I am sorry you didn't notice it.
We have the cleaning lady on a schedule now and you are welcome to come back for a better experience:).