This is one of those unfortunate times when people try to take advantage of Airbnb with poor scams. Even the customer service department refused to give him any money back and is considering giving him a temporary ban from using the service.
#1) The person staying in the apartment wasn't the person listed.
#2) They tried to scam me into staying in the apartment for free by claiming lies, and when Airbnb asked them for any proof they refused to provide it.
#3) For anyone reading this, if you have any doubts just look at my reviews and look at his reviews. It'll be easy to see who's telling the truth and who wasn't.