Response from Ulrike:
I was looking forward to welcome Noeline & her husband at my place. The eve before she confirmed the booking once more,reassuring their coming. We‘d arranged a time & I was hurrying to get home from work to meet them. I didn’t had much time but tried to arrange everything for them best as possible. Only 30 min before appointed arrival (late afternoon) she called me from a foreign number which wasn’t her own. There was a bad line so I could neither hear nor understand her. The call got dropped. She didn’t try to call again or to text me instead. She had waited till I called to tell me she’s not coming anymore. I told her that I don’t know how to transfer the money back to her (didn’t know about the airbnb-option of refunding at that time). She told me I should keep it which had not been my intention! I’m really sorry I was looking forward to meet you, Noeline, and doing my best for you to feel at home if all I get in return are such unfair words / reference.