Response from Andy:
The only part of this review that is truthful is the fact that I made a mess with the booking. Anna agreed a compensation package with me 2 days before her arrival which was in no way small as described. Rooms are cleaned every 24 or 48 hours without fail and Anna wasn't shown to a room that was either occupied or dirty. If you read between the lines Anna says her initial disappointment was because she wasn't able to share a room with her friend. Part of the compensation package offered was that I would let them move into a huge 3 bedroom condo after 4 days. Yet look at her remarks regarding this!! She couldn't be bothered to take up the offer yet complained so much about this initially. I could go on forever but suffice to say that hosting Anna wasn't a pleasant experience and her review is total fabrication. I ask any potential future guests to check my previous reviews for truthful experiences as to the properties cleanliness and problem free holidays that people have enjoyed here.