New York City / Lawyer
This guest left a negative review based on the fact that he could not get a set of pool keys to work that have worked for everyone else who ever rented the home before and after him. I understand he was disappointed, but I can't fix what's not broken. He also made mention of things like the HOA in his review which he did not confirm with me first and were frankly none of his business. Very negative experience renting to him, would not rent again.