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Angela was kind and courteous in all her interactions. There was a minor misunderstanding when we had to arrange the apt key pickup logistics (we had to rely on our neighbor for that transaction) and Angela dealt the situation with grace and understanding.
Angela offered to clean the towels and sheets when she vacated our apartment, even though we didn't expect that from her. And finally, we were pleasantly surprised to see how clean the apartment was when we got back from our vacation. She is one of the best tenant we have had so far and we will definitely rent our apt to her again.