My assistant Kelly was at the condo unit at 1:41pm based on her text message to me, 19 minutes before the 2pm check in time. There are clear instructions on how to reach me or her during the check in. Sorry for the missed communication, but we strive to be on time every time. As for feeling rushed, Kelly had to be somewhere after 2pm so at 3pm, she was later already.
As for the landline, I cannot control PLDT and their service mess. I have made several attempts to get them to fix the landline to no avail. Welcome to the Philippines!