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Very disappointed with the accommodations provided to us. It was unacceptable to pay the amount we did considering the following problems with your apartment:
-bathroom and kitchen trash cans were full
-bathrooms floors were wet and covered in hair, as well as the shower
-the toilet lid was completely broken off, the toilet seat was mostly broken off, and the toilet was clogged (which we had to unclog-- disgusting)
-live open wires right next to the bed
-the front door knob didn't work and came off in our hand
-open rotting food in the fridge
-dirty dishes in the sink, rotting food clogging the sink
-numerous bottles all over the kitchen floor
-all the surfaces were sticky
-the only pillow provided was horribly dirty
-no WiFi, though you said there would be
-no bedding provided, though you said there would be. The only sheet on the bed was obviously dirty and had not been cleaned since the previous guests slept in it. Gross. The rest of us had to sleep on a mattress with no sheets, blankets, or pillow cases
-you did not provide us with the full address of the apartment, even after I messaged you asking for it, which created problems for our friends arriving through customs as well as our emergency contacts
-you did not respond to our attempts at communication directly before arriving, nor the messages from Javier inquiring about WiFi and bedding
-finally, the apartment for which we made the reservation (and to which we agreed based on the photos you provided me) was refused to us upon arrival without reason provided. It was entirely unprofessional of you to fail to inform us of this ahead of time, give us no explanation on the matter, and change the location of our reservation without our knowledge or consent.
We approached you personally about this and gave you an opportunity to do the right thing, but heard nothing back from you.
Do not stay at this dishonest, unprofessional man´s apartment!
The reservation was canceled 45 days before arrival. This is an automated posting.
The reservation was canceled 26 days before arrival. This is an automated posting.
Alejandro was amazing, easy to talk to and solve all the questions! Nice guy, very fun and polite, i would definitely recommend him as guest!
El huesped mas animado y comunicativo de la casa. Pasamos excelentes momentos con el y nos encantaria tenerlo aqui nuevamente pero por mucho mas tiempo. Alejandro tambien es una persona muy amable con todo el mundo.