Response from Fabiana:
Dear Valentina I'm sorry that you have had a problem with noise ,and it is for people sensitive to noise as you that I leave in the flat the earplugs,for dishes I have telly when you are arrived in my home that usually the guests before you wash the dishes the glasses and the pots and is it just for that's that i leave the soap and suggest to guest wash all before the use and it's and that's what I said you as soon as you arrived ,however always gladly accept negative opinions of guests to improve service.
Response from Fabiana:
I had decided not to respond to this people....but then I thought it was better to do it....CONVERSATION ACCURATELY REFLECTED BETWEEN ME AND FAMILY RHIANEK:" Halo we have a problèm in your flat.All day is in hous very noisebecause inside house works mans and my child could not sleap it is from 7 am morning till now .why dont sai it. Tomorrow will be same? it is no (website hidden) is start 7.30 am and we must go outside from house and afternoon when we come back thay still work and it is like earthquake!!!this information was not in internet." I was explein them that I was not aware of this works and there are times when workers can work....."sorry I don't interestingof italy working law for me is important that we have a bad holiday.We wont some money back..... ceck in of this people was friday evening sutarday and sunday the workman don't work...they have hear noise maybe only for 2 or hours in monday ...maybe because she told me that they went outside....and then if the problem was the sleep of your children why you don't have used the masterbedroom that it is in on the opposite side of the flat away from the hypothetical noise?? hypothetical because a lady that live in the courtyard where the workman work told me that this noise it is not so hard.....however your problem was only noise and money why did not you tell me about the others problems?MAYBE I WOULD HELP YOU AS I USUALLY DO.Your tones unkind certainly led to my behavior .79 PEOPLES AND 79 REVIEWS BEFORE YOUR THINK EXACTLY THE OPPOSITE THAT YOU HAVE WRITTEN..OR THEY ARE CRAZY OR MAYBE YOU ARE A LITTLE IN BAD FAITH..BUT WICH HOUSE HAVE YOU SEEN?....BUT SOONER OR LATER for the large numbers law had to get the" SPECIAL GUEST"......AND THERE YOU ARE ARRIVED....I HOPE NOT A LOT LIKE YOU...:):) AND READ ALWAYS THE AD OF THE APARTMENT THAT YOU RENT.....I DON'T SEEM THAT I have written that there is a BELLAVISTA ,BUT I HAVE WRITTEN THAT THE APARTMENT IS IT IN A COURTYARD....IT IS WRITE ON THE WEBSITE.......