London, United Kingdom
Member since November 2012
I am Living in London victoria, where I manage the Astor Victoria Hostel with 200 beds. Im looking for a nice and relaxing weekend retreat, with breathing space. Please contact me if you need to know anything else :-)
Response from Felix:
Thank you for taking the time to leave a review as it helps me a great deal delivering the best possible service to my guests.
I am sorry to hear that your experience at the beautiful apartment was any less than ideal. The Wifi service is complimentary, available to all guests and will work on most modern laptops and smartphones.
The cooking with gas offers many benefits and is the first choice for many chefs. However, some common sense safety practices should be adhered to: It is very important to actually light the gas when you turn it on and to make sure you turn the gas off when you are done cooking. For extra safety you can turn off main gas supply directly, though a little care with turning off the flawless stove in the standard manner will work.
Further we have a committed maintenance team available at the premises 6 days a week which will respond to any issues quickly.
Should there be any problems or questions at all please simply make me aware via phone or email. I will be more than happy to try to do what is necessary to make sure your holidays will be amazing throughout your stay.