Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted community, and it doesn’t go unnoticed!
Textile Designer mostly based in London.
Currently traveling around the world with my French husband and three children.
Sue has completed online and offline ID verification.
Learn more »
Dear London visitors,
Just a few days ago I had the pleasure of taking my extended family on an academic trip of London. Our stay at Sue's wonderful home in the SW part of the city made everything very practical and convenient. The neighborhood is very charming and quiet, surrounded by quaint eateries. The 5 bedroon house is very clean and functional. We especially appreciated the well appointed kitchen with an extra large dining room table where we almost felt like we were sitting outside. I highly recommend this property to large families looking for a comfortable and a »good vibe« feeling while staying in the London area.
Dommage de laisser une maison se dégrader car le site est vraiment agréable et très bien situé. Les barrières du jardin sont inexistantes ou détériorées ; dans la maison, trous dans les murs, fils électriques apparents, prises défectueuses ; plafond de la salle de bains moisi. L'électroménager est correct mais certains ustensiles de cuisine sont à remplacer ; la wifi est intermittente (3/7jrs). Malgré cela nous avons passé un excellent séjour grâce au temps magnifique que nous avons eu. Un effort doit être fait pour rendre l'endroit acceptable.
We do not consider that the listing description to the Beach House was at all accurate. It does not represent the true condition of the house. The initial impression of the outside of the house was dismal, the garden unkempt and the house green with algae. The garden path had not been swept for a very long time and the paintwork looked very sad. The interior had dirty corners, dirty paintwork, mouldy ceiling in the bathroom, ineffective and dangerous electrics and several gallons of petrol and other flammables stored in the entrance hall and stairs. We were shocked to find the front door entered into what seems to be a store / workshop which is fine as a boot room, but to go upstairs one has to walk through this area, frequently if you are sleeping upstairs!! The description omits to explain this situation. It smelt strongly of petrol, oil, 2 stroke mix and other unpleasant materials. This situation is wholly unacceptable as the stairwell from the first floor is the single means of escape in the event of a fire. All issues were discussed with the owner who refused to accept there were any safety hazards!! A refund of 150 Euros was offered as recompense for having to do much of the cleaning ourselves. We contacted AirBnB with our complaint and received a small financial recompense. However, this was a family holiday, which we had looked forward to greatly, it was totally marred by the unpleasantness of the situation and the argument that ensued as a result of being sold short. We booked this house and trusted some of the reviews available at the time, although how any review of this house could have been positive escapes understanding!!
Purtroppo l'esperienza non é stata positiva.
Partiamo dalla comunicazione: ho inviato richieste circa un mese prima di partire ma non ho mai ricevuto delle risposte (e già cominciavo a preoccuparmi).
Il contatto per l'accordo sull'arrivo era con la custode che mi risponde subito agli sms ed é molto cortese.
Quando arriviamo però é molto frettolosa, sembra che non veda l'ora di andare via: mi mostra velocemente la casa e mi dice che la lavatrice non funzione e che un giorno arriverà un tecnico (ma quando???).
La casa lascia molto a desiderare.
Non é pulita.
Il soffitto del bagno é coperto di muffa.
Le salviette del bagno puzzano di muffa e sono (website hidden) sono prese della corrente che secondo noi sono pericolose soprattutto con i bambini.
La cucina é vecchissima, ma soprattutto sporca e disordinata: le pentole sono buttate a caso in un armadio e appoggiate per terra.
Anche il bagno avrebbe bisogno di una sistemata.
Per passare poi dalla cucina alle camere si deve attraversare il garage (!!??!!!)
La zona poi non corrisponde esattamente a quello che ci aveva descritto Sue.
Altra cosa, la lavatrice che non funziona, per una famiglia di 5 persone, é un problema, anche perché mi ero organizzata aspettandomi di trovarla, come da descrizione.
Vorremmo andare via subito, ma trovare una casa per 5 in zona e ad Agosto é impossibile.
Sue inoltre, dopo esserci lamentati di tutto quanto sopra, non accetta di rimborsarci i giorni che eventualmente non trascorreremo lì.
Quindi, nostro malgrado siamo costretti a rimanere e ce ne andremo solo un giorno prima.
Abbiamo aperto una contestazione anche con Airbnb.
Sue ci ha poi offerto € 100 come segno di buona volontà e anche Aibnb ci ha riconosciuto una cifra.
Una parziale consolazione.
Avremmo preferito trascorrere serenamente i 5 giorni che avevo prenotato, fidandomi della descrizione e delle molte recensioni positive che avevo letto, anche se mi chiedo come possano essere state scritte!!!!!!
Le uniche cose positive: la vista, il tavolo da ping-pong e il giardino (anche se non molto ben tenuto)
The listing description was accurate , the neighborhood was really great . Many groceries near by , some restaurants and more.A very good bakery to visit in the morning and buy coffee and pastries. There is a big supermarket near by . Living room , kitchen , dining room are big and can easily serve two families.Garden is also nice if there are sunny days.
Das Haus liegt sehr schön an der Atlantikküste, wie in der Beschreibung und den Fotos ersichtlich. Sorry to say that but the house is not clean at all and it hasn`t been clean up well since long! Leider ist die komplette Einrichtung alt und nicht sauber! Fensterrahmen, Zimmerecken, hinter-unter div. Möbeln, die Töpfe und Pfannen ... lieber nicht hinschauen - und der Geruch aus den Schränken haftet an allen Kleidern. Ansonsten hat alles funktioniert (bis auf das nicht vorhandene Licht (!) im unteren Schlafzimmer + wenn der Backofen in Betrieb ist darf man die Waschmaschine bzw. Trockner nicht verwenden da sonst die Sicherung kaputt geht: keine Sicherungsautomaten!) Die Haushälterin und ihr Mann, Fr. und Hr. Souidi sind sehr nett und bemüht.
Die Lage eignet sich für Ausflüge in die nahe gelegenen Städtchen (Audiern, Quimper ...) oder die wunderschönen Strände der "baie d`audierne".
The house was exactly what advertised, very comfortable, even for nine people. The garden was beautiful. The dinner table was our favorite place to gather around and talk. It took us ten minutes to get to the underground station and a little less to get find a bus to London downtown. You should consider the distance if you are traveling with small children or elderly people. There are markets, restaurants and stores really close to the house. Really nice neighborhood. There are just a couple of things I should mention, though, the day we were supposed to leave, at ten o'clock, the housekeeper just used her own key to get inside the house without knocking first. It may be just a cultural matter, but we felt like she could have knock. It was "our house" for the time being. The sheets and towels were kind of worn, same had stains. Overall a nice place, I would stay there again and recommend to friends and family. Thanks Sue.
Loved the location, The beach is your frontgarden and The garden itsellf is wonderfull. Really good with kids. The inventory is great, tabletennis lots of games and kidsstuff to play with.Phoulinec is a Tiny village but audrienne wich is only 2,5 km from The house has some restaurants and shops. Although its not far it is not an easy walk, especially when you are with kids as we were. We were really unlucky with The weather, had Rain most of The days. The house itsellf is good but not more than That especcially when The weather is bad. The facilities need to be updated.
The housekeeper wat really friendly, there was a mixup about The number of guest staying and The housekeeper drove back 2 times to make sure everything was ready
Sue hat uns im Vorfeld über alles Notwendige informiert und einen Kontakt zu Ihrem Hausverwalter hergestellt. Dieser hat uns freundlich emfangen und alles erklärt.
Das Haus ist wunderschön gelegen und sehr gut ausgestattet, sodass wir alle Speisen wie z.B. einen ganzen (großen) Fisch sehr gut zubereiten konnten.
Die charmante und liebevoll ausgesuchte Einrichtung hat uns sehr gut gefallen. An der einen oder anderen Stelle könnte das Haus und Grundstück ein wenig gepflegter sein.
Unschlagbar ist die Terasse, die Zypressenbäume und der Blick auf das Meer.
Wir hatten eine wunderschöne Zeit und können einen Aufenthalt in Plouhanec nur empfehlen. Von dort aus hat man viele Ausflugsmöglichkeiten und die Landschaft ist grandios.
This house is perfectly located. You'll have an amazing view over the beach and the spacious garden. The surroundings of Plouhinec are just as beautiful, like Audierne and the coastal road to Pen'march. The house itself could really use an update. The kitchen and bathroom are very outdated and a bit smudgy (but you can also see this as 'charming'). You obviously pay for the location, which is outstanding, but don't expect too much of the house. Eitherway we had a great time there!