Response from Yasen:
Well, thats arrogant! for whoever is interested I could show the invoice from Les Fleurs Hotel in Sofia , so my business task was not over , and i had to pay another place.
What exactly was the compensation....you offered?
What was the alternative offered...remind me.
What was the extra mile....you better speak with Mrs.Nevena before you write!
Nothing was done, and moreover when I departed I mentioned to Mrs.Nevena that I took from the mini bar some beverages and coffee instead of offering this complimentary, i was charged and i had to pay 6lv or 3 euro, which is okay but when i guest is not happy they could at least offer a coffee...