Response from Lex:
I was very shocked and surprised to read Laura's review! I never had any guest before her who had complained about all that she said and I am hosting on AIRBNB since almost 2 years. And I was even shocked that she had all these complaints since I did call her on the second day of her stay to ask if everything was ok and she without hesitation answered that: ' ALL IS FINE".
The apartment is located in the heart of New York and of course in rush hour there are some traffic in the streets.
For the other comments that she post about the sheets, pillows and shower head I won't even bother with these since there was any guest in the past who had complained about these but on the contrary my guests always liked everything about the apartment and I always have good reviews!
I was also surprised when she said that as WE Airbnb hosts always provide some items like breakfasts, snacks or water. As an AIRBNB host herself she perfectly knows that these are not mandatory for an host to provide but, of course as an host I DO PROVIDE these for foreign people coming over.