This is totally untrue. 1) i called you via handphone and that you agree to have our luggage to place in your apartment. After putting our luggage, we left the place immediately. 2) The door is electronic auto-lock and window cannot be open, it could be your next guest that check-in earlier. I always make sure all lights are switch off before I leave any place and that the weather is so cold, it is not possible for me to turn on the fan. As for the toilet, we use as it is and once again, i put this into record that what you said is totally untrue.