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from nyc and have family living in burlington---will be attending a family reunion..
First of all Mrs Nowak should teach to people about streets and districts of New York ..... where she lives .... not of Rome for which she does not know anything !!! Maybe Novak does not know that Gianicolo Area ( or Janiculm how she has called it in a very funny way ) is completely another area !! This apartment has a very good location because it is located 800 metres from Piazza Santa Maria in Trastevere that is heart of the Trastevere district , and from this apartment you can cross the river and reach Navona Square in 10 minutes !! !! I live in Rome since 40 years and I was born in this city !! And Novak knows more than me about districts of Rome ?????? Bah .... !! Regarding the apartment she perfecly knew how it was composed ... in the airbnb listing we have plenty of photos that shows how is the apartment and furthermore she has paid 40 € a person a night that is price of a rent of a room in a B&B .... so what she could pretend ...... a large penthouse with a huge bathroom with jacuzzi and sauna and possibly with a panorama on the Vatican Gardens ????? She has paid the price of a room and she has got an entire apartment even if small !! Regarding the cleaning service we never had any problem during these long time that we manage this apartment..... I have such impression that Novak is a person that is never satisfied of anything and SHE PRETENDS ONLY THE BEST AND THE MAXIMUM BUT SHE DOES NOT WANT TO PAY ANYTHING !!! So for sure when she had seen that the apartment was not a presidential Suite in a 5 stars hotel she started to think negative about her vacation and she started to check with microscope every single part of the apartment ... tiles , tubes ...wash basin .... everything .... to find any small microbe that could give her possibility to make a negative review about the apartment !! And finally she got it !! Furthermore I had a bad review from our welcoming staff manager that was present at the check in about this person that was very unpolite and angry with the all world and never satisfied about anything !! So Novak ..... relax yourself and enjoy the life and please be calm because life is very short .......!! And next time leave your microscope at home ..... all our apartments are all accurately cleaned by our professional staff !! Ciao Ciao . Marco