Nancy, I am so sorry to read such a negative review. I will pass the mold and dust feedback to the cleaning lady. I would have appreciated an offline feedback on the appliances so I can check which are the things not working. I was in my apartment right before you and for instance all stoves were working; once you left only 3 were working. Nevertheless, we tried to be kind offering solutions for your mail box inquiry but now I see it was insufficient for you. Finally, noy sure on what kind of job you have but wifi has always served my needs (working at a multinational well known Company and never suffered connectivity issues). Since feedback is a gift I will use on my favor to better suit other guests. Thanks anyway.