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Human male of San Diego.
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Hi, Thank you for staying at our home "Bernini House" in Rome. It was lovely to accommodate you and we do hope you enjoyed your stay. We would really appreciate it if you could spare some time to write a review of your holiday on Airbnb. It does not take long to do and we would love to receive your comments as it helps us to keep improving on our service. Thank you Alessandra
He was lovely to communicate with to arrange the stay for his family.