Thanks for taking the time to report this user.
Your participation helps keep Airbnb a safe and trusted community, and it doesn’t go unnoticed!
Ericka has completed online and offline ID verification.
Learn more »
Ericka's NYC apartment is very comfortable and well-appointed. It's in a terrific location in the heart of Manhattan. The building has an upscale feel and has a 24hr doorman.
Ericka was a great host! She was super helpful and easy to contact. Her apartment is super cute, spacious, and very conveniently located. Thanks for the great stay!
The reservation was canceled 8 days before arrival. This is an automated posting.
El aspecto más positivo del apartamento es su ubicación, en pleno Soho, una zona encantadora con una gran oferta gastronómica, de lugares para visitar, para comprar etc.
Los aspectos negativos: es muy pequeño para 5 personas. El dormitorio que da a la calle es súper ruidoso, día y noche, y no está bien aislado. La ropa de cama no estaba muy limpia; tuvimos que apartar algunos de los almohadones y un edredón porque olían raro.
Cuando llegamos, no había cama adicional para la 5ª persona y sólo había una toalla grande para 5. Reportamos el problema a la dueña y logramos encontrar un colchón hinchable, que no pudimos hinchar porque no tenía tapón. Tampoco había un juego de sábanas adicional para la quinta persona, que tuvo que dormir en el sofá todas las noches.
Tras expresar nuestra queja en varios emails, la única respuesta que obtuvimos de la dueña fue que bajáramos a la tintorería de enfrente a recoger un juego de sábanas limpio a partir del lunes (nosotros llegamos el sábado)
La atención recibida no ha sido nada profesional y no recomendaríamos el apartamento. Mucho menos para 4-5 personas.
The positive aspect about the apartment is its fantastic situation, in the heart of the Soho. The area is really nice and has a broad choice of restaurants and places to go.
The negative aspect: it is very small for 5 people. One of the bedrooms, the one with views to the street, is really noisy all day and night.
The bed linen was not absolutely clean, we had to put aside some of the cushions and one quilt.
When we arrive, only one big towel (for 5 people) was available.
There was no additional bed (a blow mattress) for the fifth person. This was reported to the owner just after we arrived. We had to look for the mattress but could not blow it ‘cos the lid of the mattress was missing. There was not an additional set of sheets for the fifth person, who slept in the sofa for 4 nights.
The attention received was no professional at all. After a couple of complaints by email the only response we obtained from the owner was to get the clean sheets from the dry cleaners downstairs.
Ericka place was great. I stayed in her place and would go back there. Location is the best.
The room was perfect, clean and I felt like at home! And in a great location in Soho.
My stay with Ericka and Kelley was absolutely fantastic. They were both very friendly and welcoming throughout my stay and gave me plenty of recommendations of places to eat and check out in NYC. They were also kind enough to eat dinner with me on my last night and spend the night chilling in the apartment exchanging life stories. Definitely a great and relaxing way to end an amazing trip. Highly recommend staying with them!
In brief, I couldn't have asked for better hosts for my two week stay in New York. Ericka and Kelley were very friendly and helpful, and were able to give me great recommendations on places to see and how to get around the city. The accomadation is cosy and in a fantastic location that is close to shops, transport and restaurants. Would highly recommend this listing :)
GReat guest. Ericka will always bewelcomed
Erika and her friend were just 3 days with us, they were very nice, almost did not see them but I fell very well, they are responsible and polite.