We have never stayed in an Airbnb that did not include cleaning and I understood that a cleaning would be taken care of. Our son lives in Grenoble and our time was spent with him. Our only time in the apartment was to sleep and shower and perhaps have a yogart in the morning. All this aside, we did wash all towels used, stripped the beds, washed all dishes and took out the trash. I apologize if we did not meet your expectations. Perhaps you should include a cleaning fee in the rental or make it very clear what you expect. Personally, I would not stay in a place that I had to clean at the end.