Regarding the cleaning : for the first time I hired and paid somebody for the cleaning before Sarah and her BF check in as I was out of town. Turns out the person never came and Sarah found a place not cleaned up.
BUT I precise that I told them where they could find clean towels and sheets inside the appartment. They didn't have to buy new ones.
Also as you can see on the rest of the reviews that cleaning problem is far from being reccurent.
Regarding the other problem with a guy from the neighborhood (who doesn't live in the building). Of course, SUBRENTING is not permitted by the lease : this is my appartment and not a hotel nor a hostel. The worst is that Sarah was warned as I send a note explaining the airbnb process to all my guests, so I found the comment a little dishonnest.
Also the L train is 10 min walk away from the house and 20 min away from the city without any transfer.
I truly understand you got legitimely upset for the cleaning but I don't really agree with the rest of the comment.