Dear Suzanne and Family,
Thank you for choosing our home CASA MELINDA@DISNEY for your visit to Southern California and Disneyland! And for letting us know where we fell short in providing you an amazing vacation experience!! We apologize for any inconvenience this may have caused you and your family!
The guest that stayed at CASA MELINDA before you arrived enjoyed our home a bit too much. We even found chairs in the pool!!
I am glad you still enjoyed your stay at our home and made great memories. My family's desire is that every moment of your trip is so magical that you can't wait to return again.
I made our Property Manager aware of your concerns so that can be addressed and never happen again.
We are continually trying to provide the "MOST AMAZING" vacation home experience and we certainly appreciate your comments and suggestions. We want to make our home more comfortable, more convenient and more memorable for your next visit and for future guests. We want our home to feel like yours!!
We Look Forward To Your Next Visit So We Can Get It 100% right as we continually strive to do!
Thank you again for choosing to stay with us.
Javier & Melinda
Hebrews 13:2 Do not neglect to show hospitality to strangers, for by this some have entertained angels without knowing it.
Hello Maria Lourdes and family,
We enjoyed hosting you and your family at CASA Melinda! You and your family are invited back anytime. Guest like you are what make Airbnb so great!!
We hope to see you soon,
Javier & Melinda
Hi Jeff and family!! We enjoyed hosting you and your lovely family. You were great guests! We hope to see you again soon!
Our family's hope is that your stay was so magical that you can't wait to come again!
We are so glad you had a great time at Casa Melinda. And you thought our home was in great condition, had all you needed, not just for the adults but the children, and was in a great location!
I am so sorry you didn't find the 2 sets of keys in the entrance table when you first enter the house. Our manager Valerie is always available if you have any questions or concerns or you just need another key you can always give her a call anytime..
There where leaves all over the place outside. That day we had very strong winds before you arrived and it blew leaves all over the place including the pool. As you see in our pictures which where taken the same day you arrived everything was in pristine condition. As Casa Melinda always is before our guest arrive, it is what we would expect and what we strive to give our guest -- a great vacation with an amazing place to stay --that is Casa Melinda!!
Because we do want to give our guest the very best experience and we have guest arriving a few hours after guests are leaving. We ask guest that are leaving to help us with starting a load of laundry. I am sorry that was too much to ask you can always let us know and we are more then willing to work with our guest!
Familia Gonzalo we hope to have you again at Casa Melinda on your next trip to Southern California.