we are from san diego phone no in mexic(phone number hidden)
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It was a pleasure to receive Jack and Maureen! Unfortunately they were unable to get here for the first night of their reservation so were here for only one night. I was able to find them other accommodation in Guanajuato and very much hope they have decided to stay a bit longer to enjoy this wonderful city!
Jack and Maureen extended their stay by two additional days.Previous review stands.
Jack and Maureen went up a hill-and thanked us with gratitude later.A nice couple,they are energetic, appreciative for what they have found here.They are staying for several days longer to continue the diversity of Bend. Welcome to come again.
Jack and Maureen were some of my favorite guests. I haven't met many people who live life as fully as they do, and their energy was infectious. I can see how they may be a bit much for an especially introverted host, however I really enjoyed their company and I would look forward to having them back anytime. They also took great care of the house and thoughtfully helped prepare for my next guests.
If I had just met the Soules socially I would think they are perfectly nice people, living a very charmed, traveling retirement-- and that's indeed who they are.
But quite honestly hosting them in my home proved more challenging than any other guests that I have had, before or since.
Its painful to write a negative review: however one of the purposes of reviews is to keep expectations aligned. A host should be able to gauge whether he or she is ready to take on an assignment, which might require extra attention or a high tolerance for involvement from a guest in their personal life. My experience is that The Soules require a level of attentions which falls outside of the normal parameters of Air b & b hosting.
I want to make clear that no capital/or criminal offenses were committed by the Soules and that they are perfectly nice people. Other hosts should make up their own minds if they are ready for this level of engagement, noting that my opinion is my own:
prior hosts found the Soules to be delightful guests.
But I would be remiss for failing to say honestly why I would think twice about asking them back; future hosts may find this useful.
My sense is that the reason that there was a disconnect between us is because Jack and Maureen didn't quite get the 'concept' of Airbed & B:
Their expectations of a host seem to be more in keeping with that of a full time, paid concierge in a hotel....
I found that the lines of socially appropriate 'engagement' were blurred. . ..Its worth noting that I met John (the host before me) the day he drove the Soules bags over.. from the neighboring city.
The most helpful thing I can say to other Air&B hosts is this be prepared to do more work, have lots of patience and plenty of time and attention available and to render many 'extra' services, free of charge. ( the use of your phone, the unlimited use of your time, many other things )
The Soules are enjoying retirement-- the problem is that they simply wrongly assume that everyone else has endless amounts of leisure time.. too...
I am a'fun-loving'host but I wasn't having fun on this assignment for several reasons:
1) The Soules personal habits are a bit 'unusual"(no need to elaborate here)
2) As I have already mentioned that their needs and expectations as to what a host should supply and do for them went considerably beyond what I advertised
( and notably, beyond the expectations of any other guests I have had the pleasure of hosting:
Please compare my other reviews to judge for yourself If my own expectations are inline with excellent hosting requirements or contact me directly.
3) Lack of recognition of social boundaries
Jack in particular seems to have considerable difficulty in recognizing social boundaries; several uncomfortable moments where breeches occurred physical and verbal encounters.
I can explain this also, if required; no details need be named here.
4) In addition, a few extras: parking, one of two host- supplied & prepared dinners/ meals were left unpaid despite being specified as 'extras' in the ad).
Also odd for a settled-comfortably, 60ish couple, the bedding required some repair after they left..(torn pillows??... Did they have a pillow fight in there??!)
5)More than average clean up was required to put the room right upon their departure; feathers everywhere...?? (from the torn pillows!!) unusual amounts of trash, stacks of newspapers, food detrius.
I'm going to expect some trash with every guest of course, but not a weeks worth.
After all, this isn't a motel (its my home) and I am not a chambermaid. (I'm a host-- and you are my guest. Bottom line I wouldn't have done that as a guest at your house!) I was frankly, shocked at the condition they left things in.
Undergrads have been more considerate and cleaner.
As a final gesture the Soules also left me a 'charity donation'-- a shirt Jack no longer wanted-- so that I might 'deliver' it to the local Goodwill for them. .. !?
Airbed & B hosts: if by any chance you need further details to help you decide about hosting these guests , please get in touch with me directly.
Sorry Jack and Maureen, I wish that it had been a better experience; I hope that the comments may serve to help you have better stays with AirB& B in future.
Jack and his wife Maureen were the best guests one could hope to have. They were fun, incredibly generous, and full of zest. They now feel like old friends, after only five days! They like engaging with their hosts, and I have to say our lives are the richer for it. We recommend them one hundred percent: if you find them asking to stay with you, consider yourself lucky.