Response from Anna:
That is a hard assessment to make when you only had one interaction with this "guest" for five minutes of their whole entire stay. This isn't the first time I've booked with Air BnB and I actually enjoyed my stay, thanks for asking. I also rated you 4/5 stars because that's what the rating was for the questions they ask. If you want 5/5 then use constructive criticism to move forward. There was nothing negative in the actual truth. I still have recommended your place for others to stay because it offers what guests are looking for. I guess my ratings are very unfair for you? My ratings make other "guests" such as "myself" look for something else which is a blessing for you since you made it clear you don't want my business or theirs. I guess you didn't like the paper rose I made for you and left on the dresser. And I suppose you never want to take my business again because I would have still booked a stay in your home the next time I visit San Diego. I see now that option is out. Thank you for everything.