Thank you for the review, I am glad it is positive experience for you overall.
I understand your concern of the safety as visitors. Homelessness is big issue in San Francisco, some area more so than others. but I can honestly say that it is pretty safe neighborhood, I believe most local will agree with me. I have not, for once, had to close windows or blind when I leave the house.
I am sorry about the construction work next door. It is over now, I should have warned you.
About the internet, it probably just needed a reboot to be back to normal, it happens from time to time, I will mention it in my welcome letter, so you can either contact me to fix it or do it on your own in the future.
Finally about the TV programs. I had tons of channels and features when I started hosting, but I had to cut it back to control cost because some of my guest do have a habit of ordering "pay per view", I am not hotel and I don't think it's fair to charge back. So I am planning on keeping the existing program lineup for now.
Thank you again for your review, hope I would have the honor to host you again in the future.