Valentina.. I called very politely to tell you of the problems we had and you were very defensive. As for another person staying, that is absolute rubbish!! My Mother was there alone. As for using the other bed, that was impossible, as there were no sheets at all on the bed and it was not made up, as well as a massive load of laundry hanging in there to dry.
I am not going to keep going back and forth here, however i wish you the best for future bookings and just wanted you to address the situation professionally and politely.