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Even if my property is NOT available for smokers and I ask then before to accept their booking, Dove and wife were smokers and I didn't know until they arrive.
Was very difficult to contact then to schedule the their check out time.They changed the schedule to check out on the last minute and they left with very bad attitude because they were late.
They left the laundry room full of trash and half of the towels and sheets were full of make up.