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Hi there! My name is esther and I was born in amsterdam.
I will be your contact host and i will answer al your questions about your staying in our apartment.
I hope to welcome you soon!
The host canceled this reservation the day before arrival. This is an automated posting.
Olá, todo o processo de reserva do apartamento correu conforme o previsto.
Contudo, no dia da chegada a Amesterdão, as coisas já não foram do meu agrado. Começando por me informarem que a pessoa que supostamente me iria entregar a chave não o poderia fazer, indicando-me uma rua para proceder a recolha da chave até as 10 pm.
Qual o meu espanto, quando finalmente encontro a rua, ainda dentro do limite do tempo, e ninguém me abre a porta.
Após telefonar e finalmente aceder à chave, apanho o elétrico para a suposta morada da reserva que fiz, quando me apercebo que o apartamento onde iria ficar não tinha nada a ver com a minha reserva.
Fiquei extremamente aborrecida por não me terem informado, ou então concluo que fazem publicidade enganosa dos apartamentos que alugam.
Cheguei a Amesterdão à noite, sem conhecer nada, com um filho pequeno e deparo-me com estes problemas todos.
Penso que os anfitriões deviam lidar de uma forma diferente com os visitantes, dar-lhes indicações mais precisas, inclusive entregar-lhes as chaves e levarem-nos aos apartamentos.
Depois deste problema, finalmente chegamos à rua indicada e a partir dai correu tudo bem.
the only thing good about the apartment is the location close to supermarket, tram station and nice pubs.
No the minuses: The host dose not respond to email, the apartment is very dirty: we found a pair of socks on the floor and the most horrible thing that we found was that Esther rented the apartment to a family of mice also whom ate our sweets and bread, and walk around the apartment. My advise is to look elsewhere for a place to stay.
The stairs are another problem but that is all around Amsterdam.
Communication was good and the place was clean but quite basic. It needs a few little things done which we pointed out as we left but it was comfortable and served our purpose of mainly just sleeping there.
Stairs are quite a killer though as most places are in Amsterdam!
Three of my friends and I went to Amsterdam to celebrate a birthday. All of us in our late 20s, early 30s, looking for a decent place in a good location to lay our heads (with separate beds). We were greeted by Guerit (spelling?) and shown around the apartment.
Firstly - location is flawless. Don't look any further if you'd like to experience Amsterdam outside of the red light district.
On another note, the apartment looks much newer and better in the pictures than it does in reality - for example, there were only a couple of lamps in the apartment and one of them did not have a lightbulb.
Guerit mentioned that the sheets were clean and that we'd have to make the beds. Mattresses (all singles) were not in the greatest condition - a little dirty/moldy. Sheets were more grey than white. Beds were stuck quite close together. Everything else was functional and relatively clean.
Guerit was accommodating and we discussed an issue we had regarding late arrivals... they charge 35 euros for arrivals after 5PM, FYI. This was not on the main page, so he agreed to waive the fee (had to get Air BnB involved on this, however).
Overall - this was fine for four guys looking for a good time in Amsterdam. Nothing fancy, most everything functional. Great location, though.
Nous venions en voiture et avions 3/4 d'heure de retard par rapport à l'horaire que nous avions annoncé... Nous avons été réceptionnés par un certain GUERIT qui était très énervé de notre retard. Esther et lui nous on réclamé 35 euros à régler en supplément si nous arrivions après 17 heures... nous sommes arrivés à l'appartement à 16h50, et Guérit nous a réclamé tout de même et avec insistance les 35 euros... comme nous avons refusé de lui donner cet argent, celui ci est parti en claquant la porte...
Pour l'accueil : PEUT MIEUX FAIRE...!!! nous pouvons dire que ESTHER (que nous n'avons pas vu mais avec qui nous avons correspondu succinctement par mail) et GUERIT ne sont pas accueillants et pas du tout dans l'esprit des hôtes d'AIRBNB...
L'appartement est conforme aux photos, agréable et plutôt bien placé avec une ligne de tramway juste à coté. Le quartier est sur, il y a des magasins d'alimentation.
Pour ce qui est de l'accès à l'appartement, qui est au 3ème étage, nous confirmons qu'il est très difficile... surtout avec des valises...
L'appartement n'est pas entretenu, lampes cassées, canapé défoncé, etc..., sale : dans la salle de bain, le lavabo, les tiroirs, avec des restes de produits, des cheveux, de la crasse, dans les chambres des lampes inutilisables, les couchages sont limites en terme de propreté et les couettes et oreillers sont minimalistes... et pour finir la cuisine très sale elle aussi, les plaques de cuisson, le four, la vaisselle, la poubelle, dans le réfrigérateur, des restes d'aliments des autres locataires, bref, on se demande à quoi serve les 50 euros de frais de ménage que nous payons... sans compter que la vaisselle est elle aussi minimaliste : quelques assiettes, 4 verres, deux poêles dont une dégoutante et inutilisable, pas d'ouvre boite (nous sommes allés demandé à la voisine du dessous qui nous a dépannés), pas de saladier... etc...
Nous avons du attendre que le sèche linge ait fini de tourner pour le vider et récupérer des serviettes de toilettes plutôt usagées, et vider le lave vaisselle...
Cet appartement devait être très bien il y a quelques années, mais à aujourd'hui, il manque cruellement d'entretien à tous les niveaux...
De plus nous étions 4 et n'avions qu'un seul jeu de clés, très handicapant pour nos allées et venues...
Dès le lendemain de notre arrivée, nous avons fait part de tout ceci à ESTHER notre "hôte", et notre message est resté sans réponse...
Un silence qui en dit long sur la volonté de notre "hôte" de ne rien faire de plus que de louer un appartement et d'encaisser l'argent...
Bref, cet hôte n'a pas sa place dans la Communauté d'AIRBNB...
The apartment was clean and just like the description. The hots were very nice and answered very quickly on any question e had before and during our stay. We stayed 4 guys there and it was well suited for us all. The only comment I can give for improvement is that the apartment could use more light (it's a bit dark at night, even when all the lights are on). Thanks for a great stay! Will definitely consider again if I'm ever in the area with friends.
El apartamento está muy bien situado y de muy buena calidad
Esther was very accommodating, meeting me and my friends on our late arrival with a large smile and lots of advice on things to do in the local area and also in Amsterdam. The apartment was clean and comfortable; with plenty of sleeping areas, bed linen and towels - enough to easily accommodate 5 people. The local area the apartment is in has plenty to offer and seemed like a safe and quiet neighbourhood, and it was only a short walk to the tram stop to get to the old town. I would recommend other groups of friends visiting Amsterdam to rent this apartment.
Great area, local shops are only a stone throw away, as well as trams to the centre.
The address of the apartment should have been stated clearer on the description, the address from the description lead us to a bike shop down the road.
The apartment was comfortable and pleasent however could have been cleaned to a better standard.
Communication was not great. Did not gain any correspondence from the host at all. Therefore we were wary with what time to check in as we requested an earlier check in (very early flight) which was not granted. We also had a few questions which we needed answering prior to arriving which again we didnt get answered.
The kitchen had basic utensils and only one small mirror throughout the whole aparment.
Be aware of the 3 flights of narrow winding stairs (we had very large heavy suitcases!) Most buildings in amsterdam are like this.
The flooring in the hallway of the front door is very dodgy!!!! Be very careful when walking - neighbour came out to warn us of the moulding floor.
However when we finally arrived to check in at 3pm Ester was very friendly and kind and allowed us to check out later.