Response from Michael:
Ms. Nevsy Z,
The condition of the apartment would not have been up to anyone's standards. It is hard to believe that any maid would leave trash in the trash can and more importantly not change the bed linens. When we turned down the sheets at the end of the day, we discovered that they had not been changed, in fact there was what appeared to be stains from the previous nights guests on them. We took them off the bed and slept on the matress in our clothes. That is the review I could have given had I not been more generous.
Instead of pointing blame at a third party, I suggest you take responsibility for the conditon of your own business. A more appropriate response from you would have been one of contrition and apology for OUR inconvenience.