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The name is Klara. 20 years old. From Sweden but currently live in Berlin.
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By Klara's arrival my flat had some minor, not vital, disadvantages, which were impossible to improve at once.
Having received Klara's complaint, I immediately contacted her and offered several options to solve the problem, which she ACCEPTED.
The payment was thus reduced TWICE.
But in several days, after Klara's having left the flat, I received from her a harshly negative and basically unfair reference.
This means, renting your flat to Klara, be ready for problems.
If she doesn't like something in your flat, she will demand a massive discount, and a negative reference will nevertheless immediately appear in the public domain.
Such a nice girl indeed, Klara.