Response from Ammanda:
Thank you for taking the time to write a review. I am sorry that you did not enjoy staying at our place. It seems that you were looking to stay in a more commercial area. Our place is surrounded by rice fields and farmland. All of our rooms look out onto the rice field. All of the pictures of the rice field are taken from the front of the rooms and from the restaurant. If you are looking for a peaceful and relaxing place to stay, then the location can be ideal, but if you are looking for somewhere with easy access to many restaurants and bars, then perhaps our place is not the best choice. We are located in the fishing village of Anturan, which is still considered part of Lovina. Kalibukbuk is regarded as the 'central' area of Lovina, which I believe is the area you wanted to stay. There are bemos (public buses) that run up and down the main road between Lovina and Singaraja. They are a great way to get a taste of the local culture. We also have bicycles for guests to use for free and have a scooter rental service. As you pointed out, we have a driver and car to transport guests. I would like to point out that the 100,000 rupiah charge (about $10) is for a return trip. Our driver also waits for the guests to do their shopping or have dinner in a designated spot, so I do believe that this price is reasonable and I am sorry that perhaps we didn't explain this clearly enough. There are some nice places to eat out at within walking distance to our place. There are some good local warungs that are cheap and very good, but aimed more towards locals rather than tourists. We provide this information to guests, so they know where to go. There is now also an ATM in the gasoline station right near our place. Balinese are welcoming and friendly by nature and I believe our staff are no exception. I apologize that you did not feel this way. I believe we have a good team, but of course we try to improve our service with further training and guidance. I am happy to hear that you enjoyed our breakfast. I have not received an email from you since you stayed at our place. With regards to the other problems you pointed out, we are doing everything we can to fix them.