Response from Zoe:
thx for your comment Ceejay, for the drainage problem in the shower , we tried our best to ask the master to fix it immeciate the day after you reported to me in the day before . but sorry for the day of a flooding shower room .
for the heater , yes since it is not for a commerical use , therefore we would suggest our guest to wait for a while before the next one go to shower as we can ensure there will be enough hot water after each person used. but all in all . we will try to improve more base on your comment.